Note: The Data Refresh task will not be available after August 21, 2019. Blackbaud strongly encourages you to use the self-managed data import tools (found under Core > System Tools > Data Import) to add or refresh constituent data. Although you can submit a data refresh file until 8/21/2019, expect a longer-than-normal wait time for processing. To prepare yourself for the self-managed process of preparing and submitting data imports, please review the following documents:
I want to update Student information and want to do so using the Parents, Students, & Relationships Data Refresh. Do I also need to include all the information about Parents and Relationships as well?
When creating the job, you will need to include both the Parent & Relationships files in addition to the Student file, but can leave the Parent & Relationships files only the column headers and no records.
Additionally, please include in the Job's Comments a notation that leaving the Parent and Relationship files blank is intentional.