• If you know the email address (login user name) and the password to blackbaud.com, log in and update your email address on blackbaud.com. You will receive an email to confirm your email address. 
  • If you do not know your blackbaud.com password and you don't have access to the old email address, chat with support to have your internal record updated to your new email address. You will need to create a new Blackbaud ID Account with your new email address.