Error: Unable to Load Data Health Center: Unable to Instantiate request. Could not load file or assembly 'Rebex.Sftp, Version=3.0.5855.0, Culture=neutral, PublicKey Token=1c4638788972655d' or one of its dependencies.

When clicking on the Data Health Center, or working within it, you may see one of the following error messages:

Error: Could not load file or assembly 'Rebex.Sftp, Version=3.0.5855.0, Culture=neutral, PublicKey Token=1c4638788972655d' or one of its dependencies. The system cannot find the file specified

Error: Unable to load data health center: Unable to instantiate response: Could not load file or assembly 'Rebex.Sftp, Version=3.0.5855.0, Culture=neutral, PublicKeyToken=1c4638788972655d' or one of its dependencies. The system cannot find the file specified. 

Error: Unable to upload Giving Score request file: Could not load file or assembly 'Rebex.Sftp, Version=3.0.5855.0, Culture=neutral, PublicKeyToken=1c4638788972655d' or one of its dependencies. The system cannot find the file specified.



 
We are currently evaluating this issue and will update this article when we have more information. In the meantime, follow these steps: 
  1. Log out of the Raiser's Edge completely.
  2. Contact support to get a copy of the REBEX zip file placed in your FTP folder
  3. Download the REBEX_Files.zip file to your desktop and unzip the files
  4. Copy the following unzipped files to this location: C:\Program Files (x86)\Blackbaud\The Raisers Edge 7\WSE
    • Rebex.Common.dll
    • Rebex.Networking.dll
    • Rebex.Sftp.dll
  5. You will now be able to use Data Health Center
REBEX_Files.zip

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