QuickBooks output format file when posting to GL causes transactions to go to the same date when the file is imported into QuickBooks

The Post revenue to GL process when using the Intuit QuickBooks (IIF) post format does not format the transactions correctly when the post file is downloaded. Due to this, when the downloaded post file is imported into QuickBooks, all transactions receive the date of the TRNS line they are under in the file, instead of their actual transaction date. The transactions are not being broken down into enough TRNS/ENDTRNS entries based on QuickBooks IIF file format. This only appears to happen when the number of transactions being posted exceed an unknown threshold. For example, when 8 transactions are posted the file is formatted correctly, but when 11972 transactions are posted, the file is incorrectly formatted.

Article Number: 107719

Products:

  • Blackbaud_CRM
Download and install the latest Service Pack which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.
 

Steps to Duplicate

1. Create payments to be posted. It is unknown how many payments to create to hit the threshold for producing the issue with an incorrectly formatted IIF file.
2. Go to Revenue
3. Click Post revenue to GL
4. Create a new Post revenue to GL process.  
3. Select the Intuit QuickBooks® (IIF) post format
4. Post
5. Download the file and notice in the incorrectly formatted file there are varying dates listed under a single TRNS. When those transaction get imported into QuickBooks, their dates all change to the date on the TRNS line. 

Environment

 Blackbaud CRM
 4.0
 4.0
 4.0175.0

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