You can configure standard discounts that reduce the price of specific items purchased, or configure a standard discount that applies to an entire order.

Add a Standard Item Discount:
  1. Tickets page, under Discounts and promotions, click Ticket and merchandise discounts
  2. Click Add and select Standard
  3. Enter a name and description to identify the discount
  4. In the Selected for use field, select whether to apply the discount automatically, manually at the point of sale, or with the entry of a valid promotion code. If you select "With code," a grid appears for you to enter as many promotion codes as needed and the dates when they are valid
  5. To apply the discount to specific items, select “Item” in the Applies to field
  6. In the Calculation type field, select whether to apply the discount as a set amount or a percentage
  7. After the Applies to merchandise checkbox, enter the amount or percentage to discount merchandise in the Value field. If this discount does not apply to merchandise, clear the checkbox
  8. After the Applies to tickets checkbox, select the price types to discount and enter the amount or percentage of the discount for each price type
  9. To limit how many times the discount can apply to items in a single order, select Limit the number of times this discount may be applied and then enter the limit in the Uses allowed field
  10. To configure additional restrictions for the discount, select the Availability tab. On this tab, you can restrict the discount to specific sales methods, days, dates, and times. You can also limit the discount to specific memberships, constituencies, and patron addresses 
    1. Under Allow discount on orders sold via these sales methods, select the sales methods to apply the discount to
    2. Under Allow discount on orders sold on these days, select the days of the week to offer the discount
    3. Under Restrict discount to orders sold during these dates, enter a date range when the discount is valid
    4. Under Restrict discount to orders sold during these times, enter a time range when the discount is valid
    5. Under Restrict discount to these memberships, select the membership programs and levels whose members can use the discount
  11. If you selected Applies to tickets on the General tab, select the Programs tab. On this tab, in the grid, select the specific programs for which the discount is valid
  12. If you selected Applies to merchandise on the General tab, select the Merchandise tab. On this tab you determine the merchandise that should be discounted
  13. Click Save
Add a Standard Order Discount:
  1. From the Tickets page, under Discounts and promotions, click Ticket and merchandise discounts
  2. Click Add and select Standard
  3. Enter a name and description to identify the discount
  4. In the Selected for use field, select whether to apply the discount automatically, manually at the point of sale, or with the entry of a valid promotion code
  5. To apply the discount to entire orders, select “Order” in the Applies to field
  6. In the Calculation type field, select whether to apply the discount as a set amount or a percentage, and then in the Value field, enter the discount
    1. For percentage discounts, the Applies to merchandise and Applies to tickets checkboxes appear. You can clear these checkboxes as necessary
  7. To set up restrictions for the discount, select the Availability tab
    1. Under Allow discount on orders sold via these sales methods, select the sales methods to apply the discount to
    2. Under Allow discount on orders sold on these days, select the days of the week to offer the discount
    3. Under Restrict discount to orders sold during these dates, enter a date range when the discount is valid
    4. Under Restrict discount to orders sold during these times, enter a time range when the discount is valid
    5. Under Restrict discount to these memberships, select the membership programs and levels whose members can use the discount
  8. Click Save
You can configure discounts that require a purchase to receive the discount benefit.

Add a With Required Purchase Discount:
  1. From the Tickets page, under Discounts and promotions, click Ticket and merchandise discounts
  2. Click Add and select With required purchase
  3. Enter a name and description to identify the discount
  4. In the Selected for use field, select whether to apply this discount to the order manually at the point of sale or by entering a valid promotion code
  5. Select the Purchase Details tab. On this tab, you determine the quantity of tickets or merchandise that must be purchased to receive the discount. You also enter the quantity of tickets or merchandise that will be discounted, and any restrictions that may be placed on the number of times the discount can be used
  6. Under Purchase these items, in the Item type field, select “Tickets” or “Merchandise”
  7. In the Quantity at full price field, enter the number of tickets or merchandise items the patron must purchase to receive the discount
    1. If you selected “Tickets” in the Item type field, in the grid, you can specify price types for the required tickets
  8. Under Get discount on these items, in the Item type field, select “Tickets” or “Merchandise.”
  9. in the Quantity discounted field, determine how many times you can receive the discount on your order
  10. In the Calculation type field, select whether the discount will be calculated as a specific dollar amount or percentage
    1. If you selected “Tickets” in the Item type field under Get discount on these items, a grid is displayed. Select price types for which the discount can be applied and enter the value of the discount. For example, the patron purchases two adult admission tickets and receives a 50% discount on all child admission tickets purchased. To make the discount available for all price types, select <any price type>
    2. If you selected “Merchandise” in the Item type field under Get discount on these items, a Value field is displayed. Enter the value of the discount
  11. Under Discount restrictions, in the Limit discount to field, you can configure limitations that further define the required purchase discount
  12. To configure additional restrictions for the discount, select the Availability tab. On this tab, you can restrict the discount to specific sales methods, days, dates, and times
    1. Under Allow discount on orders sold via these sales methods, you can control whether this discount is available for all or just some sales methods
    2. Under Allow discount on orders sold on these days, you can control the days of the week that this discount is offered
    3. Under Restrict discount to orders sold during these dates, you can use the From and To fields to enter a date range during which the discount is valid
    4. Under Restrict discount to orders sold during these times, you can use the From and To fields to enter a block of time during which the discount is valid
    5. Under Restrict discount to these memberships, use the grid to restrict the discount to specific membership programs and levels
  13. Click Save

You can also configure discounts that are based on the quantity of tickets or merchandise items purchased.

Add a By Quantity Discount:
  1. From the Tickets page, under Discounts and promotions, click Ticket and merchandise discounts
  2. Click Add and select By quantity
  3. Enter a name and description to identify the discount
  4. In the Selected for use field, determine if this discount is applied to the order automatically, manually at the point of sale, or with the entry of a valid promotion code
  5. In the Applies to field, select “Tickets.”
  6. In the Calculation type field, select whether the discount will be calculated as an amount off, a percentage off, or a specific price
  7. In the grid, enter the number of tickets that must be purchased to receive the discount. Additionally, you enter the amount off, percent off, or specific price to be given when the required number of tickets are purchased
  8. To configure restrictions for the discount, select the Availability tab. On this tab, you can restrict the discount to specific sales methods, days, dates, and times
    1. Under Allow discount on orders sold via these sales methods, you can control whether this discount is available for all or just some sales methods
    2. Under Allow discount on orders sold on these days, you can control the days of the week that this discount is offered
    3. Under Restrict discount to orders sold during these dates, you can use the From and To fields to enter a date range during which the discount is valid
    4. Under Restrict discount to orders sold during these times, you can use the From and To fields to enter a block of time during which the discount is valid
    5. Under Restrict discount to these memberships, use the grid to restrict the discount to specific membership programs and levels
  9. Select the Programs tab to restrict this discount to specific programs. If you do not specify programs in the grid, the discount is not available
  10. Click Save
Configuring Ticket, Merchandise, and Membership Discounts