In order to set the Timeout Settings on your application forms, please take the following steps:
1. Launch and log into IGAM
2. Tools menu > Preferences
3. The Preferences window will open > Click on 'Options' under Applicant/Grantee View > Click the 'Edit' button
4. Your Site  - Default window should appear > In the Links tab, click the 'Timeout Settings' button
5. If this value is not Enabled, check the box for Enabled and increase the Idle Minutes and Timeout Minutes to your liking
6. Add Idle Warning Text and Timeout Text so that your users will be notified when they have been idle on the form and when they are timed out
Currently we are recommending clients set the time out to less than 20 minutes. This will allow a timeout warning to be displayed to the user that they will be timed out soon. After this issue has been resolved, date is TBD, the time out can be increased beyond 20 minutes and your applicants will receive a timeout warning allowing them to continue in the application.