Membership add ons and number of children field not showing on web form

While reviewing your membership web forms you may notice that after clicking on a membership level your additional member buttons do not show on the web forms. Also you may notice that the number of children field may not show on the web form as well
We are currently evaluating this issue and will update this article when we have more information. In the meantime follow these steps to resolve the issue:
  1. Click Memberships > Click Membership Name 
  2. Click Prices Tab
  3. Click Arrow next to Add-on
  4. Click Edit
  5. Copy Description out and paste in text editor like Notepad
  6. Remove any special characters (like any enters/hard returns)
  7. Copy and paste the description back into the field in Altru
  8. Click Save 

Steps to Duplicate

  1. Click Web > Manage membership forms
  2. Click the arrow next to the membership program > click on the URL
  3. Click on the name of a membership level 
Notice that after clicking on the membership level no additional member button or number of children field shows on the web form


 Altru Arts & Cultural

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