The Blackbaud Unplanned Events page provides information on the availability of your hosted products, including unplanned incidents that may affect the performance of the application.

  • Unplanned incidents are posted immediately following confirmation of an issue affecting multiple sites and updated as soon as we have new information.
  • Active incidents will always appear at the top of the page. 
  • When there is an active Incident on the page, this will auto-refresh every 60 seconds. The page will not refresh on its own when an incident is not occurring.
  • This page will provide up to 14 days of historical information for reference. 

For information regarding planned maintenance notices, please visit the Blackbaud Planned Maintenance page.