The Blackbaud Planned Maintenance page provides information on the availability of your hosted products, including details on planned and emergency maintenance.
  • Planned maintenance notices are posted 3 days in advance of the work.
  • When there is active maintenance on the page, this will auto-refresh every 60 seconds. The page will not refresh on its own when maintenance is not occurring.
  • Any active maintenance will always appear at the top of the page and will move to the historical section of the page once completed.
  • This page will provide up to 5 days of historical information for reference. 
We also proactively send primary contacts and site administrators email notices as part of our maintenance agreement. This ensures the primary administrators are aware of any upcoming maintenance as soon as possible.

For information regarding unplanned incidents, please visit the Blackbaud Unplanned Events page.