When receiving an email created using conditional comments in the new email editor in Blackbaud NetCommunity 7.1 SP1, the conditional comments are not coded correctly. A space is added to the comment, resulting in the email not displaying properly in the email client.
This issue will be addressed in Blackbaud NetCommunity 7.1 Service Pack 2. In the interim, a manual patch can be applied to restore the use of conditional comments. Please chat with support and reference this article to have the patch installed