NOTE: If you are attempting to attach the field you created as a ticket level on an Event Registration DIY Form, please see How to create a Ticket Quantity User Defined Field for an Event Registration DIY Form and ensure the field you created follows the parameters outlined in those steps (specifically Data Type, Field Application and Display Type). The information provided below is applicable to user defined fields attached through the Add Item>Add Field feature within a form, which is different than the requirements of a field used as a ticket level.

Whether or not a user defined field (udf) will be available on a DIY form will depend on two factors:
  1. What type of DIY form you are working with (donation, event registration, etc...)
  2. The Field Application of the user defined field

Each type of DIY form will only make udfs available that have specific types of Field Applications selected. The Field Application is a setting on the back end of each udf that determines where it shows up in the eTapestry database (ex: Defined Fields, Personas, Transactions, etc...)

For example, if you are working with a donation DIY form, udfs that only have a Field Application of Contacts selected will not be available, as a donation form does not work with Contact entries.

Listed below are the set of Field Applications that are compatible with each type of DIY form. If a udf is not available on your DIY form, check the type of your DIY form first, and then check which Field Applications are compatible with that form from the list below.

Finally, you can check the Field Application of your udf, and adjust it if need be, to ensure that it matches the Field Application required by the type of DIY form you are working with. Please review How to Check or Modify the Field Application on a User Defined Field for steps on that process.

Once the udf is updated so that the Field Application is compatible with the type of DIY form, the field should be available on the form.
 
Types of DIY Forms and Compatible Field Applications:

Online Giving Page
Constituents
Personas
Transactions

Event Registration Page
Constituents
Personas
Transactions

Membership Signup Page
Constituents
Personas
Transactions

Contact Page
Constituents
Contacts
Personas

Volunteer Page
Constituents
Contacts
Personas