This message means the Parent is trying to select a payment plan that is within 20 days of invoice. The school will need to expire the plan in onBoard so it no longer shows and add a new payment plan with a due date farther in the future. Once the school has created a new payment plan in Smart Tuition then the school can add the new payment plan to the existing contract.
  1. Navigate to onBoard > Settings > Contract Forms
  2. Click the Edit button for the Contract you need to change
  3. Go to the tab that contains the Payment Plans block
  4. Click on the Select button
  5. Add an expiration date to any old payment plans
  6. Check off the new payment plans
  7. Click on the Apply button
When these steps are completed, the Parent should be able to complete the Smart Tuition Contract without receiving an error.