The total revenue and payment report displays the payments on the order when they were added and completed in Altru. If you have an order that does  not show on the report try checking the payment date to make sure it corresponds with the order date and make sure the order was not an unresolved online sales order that was completed at a later date

Check the Payment Date
  1. Click Sales > Order search
  2. Search for and select the order number
  3. Click on the payments tab and check the payment date
Check to make sure the order is not an unresolved online sales order
  1. Click Sales > order search
  2. Search for and select the order number
  3. Click on the documentation tab
  4. Make sure there are no warnings for a sales order error. If so, check the total revenue and payments report on the date that the error was resolved to find the payment