In some cases, you may have reason to delete prospect records in ResearchPoint in bulk. This might be due to mass duplication, prospects being deceased, research no longer needed, etc.
At current, there is no mechanism to delete prospects in bulk in ResearchPoint. If you have 200 or fewer records that you need deleted, you may find it less labor intensive to delete the records individually. You can accomplish this by opening the prospect record you wish to delete, clicking on the Biographical Information tab, then clicking delete.
If you have more than 200 records that need to be deleted, we can delete the records for you. In order to do so, you will have to group all records together into a query in ResearchPoint. Once you have the query created and saved, please contact support, reference this article number and have the names of the queries prepared to transmit to the support representative. They will then put in a request to have the records deleted.
NOTE:Once prospect records are deleted, they cannot be recovered without restoring your ResearchPoint environment to a point prior to the day which the they were deleted.
Please be advised that prospect deletion takes up to 2 business days to complete after we've received the names of the queries from you.