'Error: Microsoft Exchange Server Unavailable' after Outlook Anywhere enabled in hosting

User may receive the error 'Error: Microsoft Exchange Server Unavailable' when trying to set up Outlook after Outlook Anywhere integration has been enabled in the hosting environment. This occurs when using Outlook 2016 Exchange server. 
We are currently evaluating this issue. 

Until such time as a solution is found, please use SMTP relay integration. 

Environment

 Raiser's Edge

Was this article helpful?