Changing a relationship type to former spouse alters the name format

When changing relationship type from spouse to former spouse on a constituent record, the name format changes from Mr. and Mrs. XXX to Mrs./Mr. XXX

We’re currently evaluating this issue for a fix in a future service pack. 

Steps to Duplicate

1. Go to the record of a constituent that has a spouse. 
2. Go to Relationship Tab.
3. Edit the Individual relationship
4. Change both spouse/partner relationships to Former Spouse/Partner, uncheck both recognition credits, and uncheck the box that says ‘This is the spouse relationship for XXXX’
5. Note that if you go back to the person info tab you will see that the Name format changed.

 

Environment

 Blackbaud CRM
 4.0
 4.0.170

Was this article helpful?