In The Financial Edge NXT when we are viewing a report, such as an income statement that was created in the database view, the account number or account description may be missing the hyperlink to the account record. This also may cause the hyperlink to be missing from the exported report.
We are currently evaluating this issue and will update this article when we have more information. If you are experiencing this issue, click Chat with Support, reference this article, and provide the following information so we can assist you:
In the meantime, recreating the report in web view may yield the hyperlinks.
Steps to Duplicate
1. In Reporting, open a saved income statement by clicking on the report. 2. Click Run 3. On the processed report, notice how the account numbers or account descriptions are not hyperlinked to the account records. Additionally when the report is exported the hyperlinks are missing.