A Google sign-in cannot be used for the apps. The Google sign-in option is only available at Blackbaud.com. If you can access The Raiser's Edge NXT Web View, that uses the Blackbaud.com login to enter into the Web View.

Logins for the Raiser's Edge Mobile App and the Mobile Event Management App are set up in The Raiser's Edge Database View itself. Enter the user name and password that is entered when selecting the orange RE icon. Or if Windows Authentication is set up (you "go right in" to the Database View), then enter your Windows Authentication user name and hosting password.

If you only have Web View access, ask your database admin to set up a user The Raiser's Edge Database View.