I need to delete an Application User

I am trying to make a new account and there is already an account from the initial setup that I would like to use. I need to delete this old account so I can set up a new one with this email, but do not have the option to delete an application user after the upgrade to Single Sign On. 
This issue has been resolved in version 4.99. All sites have been updated in February 2018. If you experience this error, please chat with support to provide the exact steps that were taken.
 
  1. Click Administration > Click Application Users
  2. Click the arrow to the left of the username
  3. Click the Delete button

Steps to Duplicate

  1. From Administration, Click Application Users
  2. Click the arrow to the left of the username, See there is no option to delete

Environment

 Altru Arts & Cultural
 Yes
 4.97
 4.99

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.