When creating a conditional mail merge for Donor Acknowledgement Letter and the conditional field is Benefit Description, the letters cannot be edited later because the "this value" appears as a date value instead of a table value.
We are currently evaluating this issue and will update this article when we have more information.
Steps to Duplicate
Login to The Raiser’s Edge
Go to Mail>Donor Acknowledgement Letters>New
Set a date range that includes a gift that needs acknowledged
Go to Fields to include and select Benefits Description (1)
Send to Word Merge Wizard
Select Conditional Mail Merge
Select Benefit Description as the conditional Field>Next
Click New Document
See that the “this value” is a blank field to type in (although benefits is a Table value and should be a drop down option)