You can enable payment statuses to be displayed on the account pages of active grantees by changing a setting in IGAM. Open the Grant Application Manager. From there, select Tools > Preferences > Applicant/Grantee View > Options. Select the Site you want to edit (inmost cases there will be only one, 'Default') and click 'Edit. On the Request/Payment Status tab, you should see a checkbox labeled ' Show Payment Status on My Account page'. Check it. Click Save and close.
That will enable the feature. Please allow 15 minutes for the changes to be reflected on the server.