In BBIS when sending emails out that include Email addresses, the email addresses do not count towards click through data.
We’re currently evaluating this issue for a fix in a future service pack.
Steps to Duplicate
1. Login to BBIS. 2. Click emails. 3. Create a message. 4. Add the follow html <a href="mailto:firstname.lastname@example.org?subject=RSVP"> 5. Add the required fields to an email to ensure it send successfully. 6. Note when you review the click through report in the additional information section of the email report, it does not include click-through data for email addresses.