When changing the designation on a sales order donation in a Revenue Update Batch, it lists the donation twice on the Total Revenue and Payments report

A donor used the incorrect form to make an online donation. I reassigned the designation using a Revenue Update Batch. The donation now shows twice on the Total Revenue and Payments report. The Revenue History tab of the constituent's record shows the updated designation for the payment donation and the original designation for the order donation.
We are currently evaluating this issue and will update this article when we have more information.

You can use the following steps to change the designation on a sales order without the issue:
  1. Go to Sales > Order Search and open the order record
  2. Click Go to Revenue on the Order Details tab
  3. Click Edit on the Details tab
  4. Change the designation and Save

Steps to Duplicate

  1. Go to Sales > Daily Sales and add a patron
  2. Add a donation and complete the order
  3. Go to Revenue > Batch Entry > Add
  4. Select the Revenue Update Batch for the batch template and Save
  5. In the Revenue column, search for and select the donation order
  6. In the Designation drop-down, select a different designation
  7. In the Application drop-down, select Donation
  8. Click Update Projected Totals, then Save and Close
  9. Click the drop-down next to the batch and Commit
  10. Open the constituent’s record and select the Revenue History tab
  11. See that the Payment Donation shows the new designation and the Order Donation shows the old designation
  12. Go to Revenue > Total Revenue and Payments report and view the report for the order date
  13. See that the donation is listed twice in the Donation section

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