Revenue filter returns incorrect summary amounts on a constituent’s revenue summary if a pledge and payment on the pledge were made in different time period when using both payment-pledge and pledge-donation revenue filter options.

The payment-pledge option on a revenue filter returns the payments on pledges and pledge-donations option returns balance of the pledge. If you create a pledge in one fiscal period, pay on it in another, and then choose one of the two periods to report on the revenue will seem incorrect.
 
Were currently evaluating this issue for a fix in a future service pack.
 

Steps to Duplicate

1. Create revenue filter with both Payment-pledge and pledge-donation enabled.
2. Create a pledge for 2014.
3. Make a payment towards this pledge in 2015.
4. If you choose to report using the above revenue filter in 2014 you will only see the pledge balance instead of the full pledge amount on the constituent’s revenue summary total revenue.
 

Environment

 Blackbaud CRM
 4.0
 4.0.173.53

Was this article helpful?