We are currently evaluating this issue and will update this article when we have more information.
In the meantime, please try the following:
- Export to a .csv format instead
- Remove the last update for Microsoft Office from the affected workstation(s). Reported updates that have caused the error for some users:
- KB4041678 for Windows 7
- KB4041676 for Windows 10
This is one article outlining potential workaround to the issue. This issue affects all exports from .JET Database Engines, not just Blackbaud products.
Note: We provide links to third-party websites in an effort to help you resolve your issue. We are not responsible for the information on third-party websites and we cannot assist with implementing resolutions from these websites.