I am trying to edit a form for use and I receive the error "Value was either too large or too small for an unsigned byte". How can I resolve this issue?
If you receive the error "Value was either too large or too small for an unsigned byte" when you open an Application form to edit it, please contact us with the customer support number for GIFTS listed at https://www.blackbaud.com/contact-us/ which will always have the most up to date information.
Most likely, there is a client-set value on a small-number field that is greater than 255, which can cause the field to break. Once you reach out, we can assess the form and determine if this is true before taking necessary action.