I am trying to skip an installment on a recurring gift. It will not save it because I can't choose a code - when I try to add one in it says to choose from the drop down list. The list is blank but when I click OK I receive this message, "Required field missing: Choose a reason code for skip."
Add a Reason Code as to why you are writing off the installment using the below steps:
Click OK to message
Next to Choose a reason, click drop down and select a Reason