When submitting a data upload be sure to include:
- Description of where the data you are uploading is going ( What month)
- Description of the data you are uploading ( Fee or discount name)
- File attachment with the needed data.
NOTE : Please ensure you have first created the fee or discount you are requesting to be applied, see Creating a fee
NOTE : Please ensure you are following best practices when choosing an application month, see Invoice timing information
When a member of the data team is processing your request, they will reach out to you through the newly created ticket.
For full instructions on how to submit a ticket to support, see How do I contact Customer Support?