Balances owed by a parent can be found in the billing summary on the family's main landing page . 

From the family's billing summary, there are four columns: Billed, Paid, Settled and Balance 
a) Billed - amount billed to the parent for that particular month
b) Paid - shows how much was paid on the account for that month 
c) Settled - amount that was transferred to the school 
d) Balance - total amount owed after subtracting the Paid or Settled amount from the Billed amount for that month 

For a family's account to be current, the Balance column must show a zero dollar amount ($0) on it for the current month.  A zero balance means the parent made a payment that satisfies the Billed amount or have paid the exact amount showing on the Billed column. 

If  there is an amount showing in the Balance Column that does not match the Billed amount that may mean one of the following: 
1. The parent made a payment but it did not satisfy the Billed amount, therefore, still owes a balance on their account. 
2. If the Balance amount is more than the Billed amount - it is likely because the parent has a past balance owed in the previous month/months. 
3. If the Balance amount is less than the Billed amount - it is likely because the parent made an over payment in the previous month and the over payment is carrying over into the next month, thus lessening the Balance amount shown.