Reprinting Receipts in Mail does not update Receipt information

Users report when working in Mail>Reprint Receipts and running the parameter file there is no prompt to update the receipt on the gift record. After previewing, printing, or exporting the gift records have no option to update the gift record and gift history with the new receipt number, date, or other updated information.
This is resolved in 7.96, patch 12, released in July-August 2018 and applied to databases in Blackbaud Hosting Services. If your database is installed locally, download and install the latest version and patch, if applicable.

In lower versions:
1. Navigate directly to the gift record
2. Select gift from the menu bar and select Reprint Receipt
3. Select the appropriate receipt action, mail parameter and additional information
4. Click Preview


 Raiser's Edge

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