IGAM Message The CRA Registered Charitable number that you Entered was not Found in the CRA Database

When completing IGAM applications the following message can occur, "The CRA Registered Charitable # that you entered was not found in the CRA Database. We Cannot Accept Applications from organizations whose tax information is not on file." This occurs even if the correct verified CRA number is being entered.
Please Call Blackbaud support to correct this issue.

Environment

 FIMS

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