Data warehouse missing some active constituencies after full reset/refresh

The Blackbaud Data Warehouse is missing certain out of box constituencies including Planned Giver, Recognized Donor, and Student after a full reset/refresh.

Article Number: 115656

Products:

Blackbaud_CRM

We’re currently evaluating this issue for a fix in a future service pack.

Steps to Duplicate

1. Create or find a constituent with the Planned Giver constituency.
2. Reset/Refresh Data Warehouse.
3. Create a constituent query from the Blackbaud Data Warehouse, note the missing Planned Giver constituency.

Environment

Affected Product Blackbaud CRM

Affected Version 4.0

Product and Version Notes 4.0.178.56

Was this article helpful?

Thanks for your feedback! Did this solve your issue?

Comments (optional):

Thanks for your feedback!

We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.

We’re sorry to hear that. Please tell us why.

I don't like how this works.

The answer is confusing.

The answer didn't match what I was searching for.

Additional Comments (optional):

Thanks for your feedback! If you need assistance, click Chat with Support below.

Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.

Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.

Thanks for letting us know. We'll work on updating the search engine to return more relevant results.

Blackbaud Community

Connect and collaborate with fellow Blackbaud users.

Chat with Support

Chat with our experienced staff to receive help right away.

Connect

The Blackbaud team is online and ready to connect with you!