Server error when attempting to view communication consent in Blackbaud NetCommunity

When a donor attempts to view their communication consent preferences in Blackbaud NetCommunity, the individual receives a server error page.
This can be caused if the donor has a blank consent category on his or her record in The Raiser's Edge. We are currently evaluating this issue and will update this article when we have more information. In the interim, the consent entry should be updated with a category or removed from the record. 


 Blackbaud NetCommunity
 7.1 Service Pack 3

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