BBIS event Acknowledgement e-mail the number of participants merge field is not providing a count of registrants

On an event Acknowledgement e-mail the number of participants merge field is not providing a count of registrants when a registrant and guest are added. The e-mail lists both registrants separately rather than allowing for a total value.
We're currently evaluating this issue for a fix in a future release.

Steps to Duplicate

1.      Create a new event in BBCRM

2.      Create a new page in BBIS containing a new event registration part

3.      Link the part to the event from step 1 and fill in all fields

4.      Set up the Acknowledgement e-mail to include the merge field Pricing number of participants

5.      Access the page as a donor and register 2 attendees for the event

6.      Note the Acknowledgement e-mail will list both individuals separately there is no count of the number of registrants

Environment

 Blackbaud CRM
 4.0

Was this article helpful?