In Raiser’s Edge 7.96, patch 8 and above, a new type of record exists to help track your constituents’ consent to help comply with GDPR. For more information on GDPR and preparing for the changes, see What is GDPR? and the GDPR Hub. When adding a consent record to a constituent record, users may get an error relating to the consent combination.
This error occurs if adding a new consent record to a constituent record when the particular Channel and Category being used have not yet been mapped in Config > Business Rules > Consent Options. For steps to add the mapping, see How to configure consent options in Raiser's Edge