Error: An unknown error has occurred - when adding SKY API to applications

When working in FE NXT and attempting to add the SKY API code as a new application, the error, Error: An unknown error has occurred, may occur. 

Article Number: 117500

Products:

  • Financial_Edge_NXT
Please chat in with Support and provide the following information: 
  • Tenant ID
  • Exact error message received
  • Steps to Duplicate leading up to the issue received 

Steps to Duplicate

  1. Login to FE NXT
  2. Navigate to Control Panel > Applications > Add Application
  3. Paste the SKY API application ID from the Getting Started Guide
  • NOTICE that the error message is received and SKY API is not successfully added

Environment

 Financial Edge

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