If patch 12 isn't an option, see What is the Patch 11 Hotfix for RE 7.96, and How Do I Apply It?
NOTE: If the issue is occurring only for card numbers of 4 or fewer digits, see Last 4 Digits of Credit Card Number Deleted From Batch
- In the batch, click Tools>Edit batch setup
- Click the Fields tab
- In the right-hand panel, click on the Credit Card Number field
- Click the Down button until the field is listed after Credit Card Type
- Click Data Entry
- Continue your data entry
If you are processing gifts that need the credit card number retained from BBNC or Online Express, process the transactions using a batch template that has the Credit Card Number and Credit Card Type fields configured in the correct order.