We exported a report to Excel format but when we try to open the file we get this error. When trying to export from the Export module to a Crystal format we get an error of Method not found: 'CrystalDecisions.ReportAppServer.DataDefModel.PropertyBag Crystal Decisions.ReportAppServer.ReportDefModel.ISCRExportOptions.get_ExportOptionsEx()'. (997). This is only happening on this workstation.
This happens when there are two full versions of Crystal installed on the same workstation, a 64 bit and a 32 bit version.