When navigating to Web Dashboard from a program record, I am receiving a pop up for my username and password

When navigating to Web Dashboard from a program record, I am receiving a pop up asking for my username and password when I'm already logged into Altru.

This may also occur when exporting or running the Total Revenue and Payments report.
We are currently evaluating this issue and will update this article when we have more information.

Temporary solution:
  1. Continue to click Cancel until the pop up message disappears.

Steps to Duplicate

  1. Navigate to Tickets > Program Search
  2. Open program record
  3. On left underneath More information, click Web Dashboard
  4. Receive pop up asking for username and password

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