Transaction Manager Part takes around one minute to load - When logged into BBIS and going to a page that has the Transaction Manager part

When logged in to BBIS with an account that is linked to a CRM constituent with revenue history, pages that have the transaction manager part take roughly one minute to load. This happens even on blank pages that only have that 1 part and no styling.
Download and install the latest patch which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.

Steps to Duplicate

1) Link a BBIS user to a CRM constituent that has a revenue history of pledges, recurring gifts, and payments.
2) After the BBIS username is linked to a constituent, log into BBIS and go to a page with the transaction manager part.
3) Notice that the part takes about one minute to load.


 Blackbaud Internet Solutions

Was this article helpful?