To include both the contact person's address and the name of the organization, when adding merge fields to your letter include both the Contact addressee field and the Addressee field with the steps below.

Step #1: Open the export definition:
  • For Acknowledgements:
    1. Navigate to Marketing and Communications > Acknowledgements
    2. Click the drop down next to Letter and select Edit
    3. Next to Merge fields, select Edit
  • For Appeal mailings:
    1. Navigate to Marketing and Communications > Appeal Mailings
    2. Click on your Appeal Mailings
    3. From the Letters tab, click the drop down next to letter and select Edit
    4. Next to Merge fields, select Edit

Step #2: Edit the export definition and add merge fields to Letter:
  1. In the left column, select Constituent Marketing Information. From the middle, use the blue arrows to bring Addressee and Contact Addressee into the Selected fields.
  2. Save and Close
  3. Underneath Write your letter's content, select Edit
  4. Click the drop down for Merge fields and insert the Contact addressee field at the top, then Addressee below as you see below. This is to prevent a blank line between the organization name and address when a contact person is not found for an organization.
    • Note: We recommend this merge field within Acknowledgements, Appeal Mailings, Pledge Reminders, and all email packages
Contact_Addressee_and_Organization_Name

Additional Note: In Membership Renewal Notice, Event Invitation, and Tribute Acknowledgement letters created in Microsoft Word will look similar to below:
Merge_fields_in_Word_document

Example: Finished letter for an organization with a contact person:
Letter_with_contact_person

Example: Finished letter for an organization without a contact person:
Letter_without_contact_person