Changing the Account Owner of a record also changes the Account Owner in all associated Opportunity records.

After changing the Account Owner of a record, it seems to also change the Donation Owner for the associated opportunity records. How can we prevent this from happening?

Article Number: 119475

Products:

Blackbaud_Luminate_CRM

Account/opportunity ownership and the relationship is standard Salesforce functionality and not specific to LCRM. See SF documentation on this behavior, Changing Account Ownership.

Was this article helpful?

Thanks for your feedback! Did this solve your issue?

Comments (optional):

Thanks for your feedback!

We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.

We’re sorry to hear that. Please tell us why.

I don't like how this works.

The answer is confusing.

The answer didn't match what I was searching for.

Additional Comments (optional):

Thanks for your feedback! If you need assistance, click Chat with Support below.

Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.

Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.

Thanks for letting us know. We'll work on updating the search engine to return more relevant results.

Blackbaud Community

Connect and collaborate with fellow Blackbaud users.

Chat with Support

Chat with our experienced staff to receive help right away.

Connect

The Blackbaud team is online and ready to connect with you!