FENXT: Credential Reverification Required

When signing in to a bank in FE NXT to link accounts, the following error may occur:

Credential Re-Verification Required
Your login information appears to be incorrect. Please re-enter your credentials. (Error 402)
  1. Ensure your credentials were entered correctly
  2. Confirm you are able to click on the link to the bank provided in FE NXT and sign in successfully
If you are still unable to login after confirming the credentials are correct and you are able to log into the bank successfully, please contact Support.  Please provide your bank's URL and confirmation that you are able to log in successfully.

Steps to Duplicate

  1. Log in to FE NXT web view
  2. Click Treasury > Bank Accounts
  3. Select Manage Bank Feeds
  4. Click Add Accounts
  5. Enter Account Information

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.