You may be entering membership dues in the batch form view, and want to add a promotion. You hit the promotion button, from the dues tab, and receive the error: "The given key was not present in the dictionary. You may be able to enter the promotion directly from the main form view but not the batch form view."
In dues batches, clicking the Promotions button just gives an error message that says "The given key was not present in the dictionary." Promotions and Discounts are working fine in Daily Sales.
We are currently evaluating this issue and will update this article when we have more information. In the meantime, follow these steps:
Enter promotion through the form view within batch 1. Go to the Memberships tab 2. Click Enter membership dues 3. Click the drop down next to your batch and click Edit 4. Enter in the Promotion from that screen
Steps to Duplicate
Go to the Memberships tab
Click Enter Membership dues
Click the drop down next to your batch and click Edit > Edit Batch
Enter in Membership information and select the Dues tab