Please follow the steps below to resolve this issue.
- Open the Guest record in GFM and note the total number of relationships in the Patient Info tab
- Click on the Occupancy Info tab and ensure that the Inpatient/Outpatient setting is not blank. If not blank then skip step #3.
- Go to Config > Tables > Inpatient/Outpatient and insert two new table entries for Inpatient and Outpatient.
- In GFM edit the patient record. If Outpatient is selected in the dropdown then it's counted as 1 guest.
- The total noted in step #1 plus the Outpatient guest should be equal to the value in the Total Number Staying box.