Blackbaud MobilePay users may see the message "Please choose an account configuration from settings" when attempting their first transaction. Users may also want to change which configuration is being used for MobilePay on their device.
Account Configurations control the card types that can be processed such as Visa, MasterCard, etc. We can also change the process mode by using a different configuration for testing purposes. Please see How to set up a Blackbaud Merchant Services (BBMS) account for testing purposes. To see details about each configuration they can be viewed in the BBMS Web Portal by going to Account Management > General Settings.
To select a configuration within the MobilePay App:
Click the menu icon at the top left of the screen
Select the desired configuration from the Account Configuration dropdown menu