If you need another copy of Crystal Reports software, contact Support and reference this article. We will provide the installation files via your Blackbaud FTP folder for retrieval.
Please provide the following information with your request:
- Your Blackbaud software's version number. If you aren't sure, review How to find the software version and/or patch number of my Blackbaud software
- The version of Crystal Reports you would like (version 8.5 or XI). If you aren't sure about which version of Crystal Reports you need, review What version of Crystal Reports is compatible with Blackbaud software? We recommend version XI (11) as it can edit reports created in both 8.5 and XI (11).