There are a few parts that allow users to reset their password or change their username. The User Login part and Form display part contain password reset link options. The Profile Form part and Change User ID/Password part allow the user to change their username or password, while logged into the website.

Note: these instructions assume you have already created the associated parts. If you have not created the parts, and want to enable the option, please create a new part via Create>New Part and add the part to a page. You will need separate pages for each of the part types.

User Login Part
The User Login part allows the user initiate a password reset, along with confirm their current username.

  1. Edit the User Login part
  2. Under the Captions and Properties section, choose to enable or disable:
    1. To enable Password reset link, mark the box for Enabled for Forgotten Password/Username
    2. To disable Password reset link, unmark the box for Enabled for Forgotten Password/Username
  3. Click Save


Form Display Part
The User Login part allows the user initiate a password reset, along with confirm their current username.
Note: if your account does not contain the Forms Module, you may skip this option as the Form Display part will not be available

  1. Edit the Form Display part
  2. Under Captions and Properties section, choose to enable or disable:
    1. To enable, mark the box for Enabled for Forgotten Password/User ID and Forgotten Password
    2. To disable, unmark the box for Enabled for Forgotten Password/User ID and Forgotten Password
  3. Click Save


Change User ID/Password Part
Change User ID/Password is specifically for allowing a linked user to The Raiser's Edge to change their username or password.

  1. Edit the Change User ID/Password part
  2. Under Fields:
    1. To enable, mark Editable for Username or Password and Confirm Password
    2. To disable, unmark Editable for Username or Password and Confirm Password
  3. Click Save

Profile Form Part
The Profile Form part allows linked users between Raiser's Edge and NetCommunity to change profile information, including their username and password.

  1. Edit the Profile Form part
  2. Under Profile fields, Section to edit: select User Login from the dropdown
    1. To enable, mark Edit for Username or Password and Confirm Password
    2. To disable, unmark Edit for Username or Password and Confirm Password
  3. Click Save
Additional Resources

How to request your username or reset your password