Try each of the following steps in order until the error is resolved:
 
  1. Select a different statement format.
  2. Ensure the selected statement format is compatible.
  3. Check the paper type selected under File> Print Setup.  For example, if the inappropriate paper size of A4 is selected the statement will be cut off. 
  4. If the entire statement is printing too high or too low, use the Form alignment option to adjust the form position.
  5. Try printing to a different printer or download the latest printer driver for the printer being used to print statements.
  6. If these steps do not correct the issue, Contact Support and reference this article.