This can be the result of a few scenarios, typically due to a misconfiguration of the merchant account. One or more of the following may be applicable: 
  • The merchant account credentials are entered incorrectly in NetCommunity
  • Using the Screenshot below:
    • Gateway ID = Vendor ID
    • If User is blank, the Password is the Password associated with Vendor ID
    • If User is entered, the Password is the Password associated with the User
  • NOTE: Do not include any special characters in your PayPro Flow Password. Only letters and numbers are compatible.
  • The merchant account is not selected on the form
You may need to contact PayFlow pro for more details on this. 

Note: We provide links to third-party websites in an effort to help you resolve your issue. We are not responsible for the information on third-party websites and we cannot assist with implementing resolutions from these websites.